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Counterpath eyeBeam

This is one of the better SIP video soft phones that we have tested. This is the quickest way to get up and running with VarPhonex's SIP video service. You can purchase and download it and find full documentation at Counterpath's website. Note: by referring you to this 3rd party site, we are neither encouraging you nor endorsing this product.

NOTE: Do not try to use the # key to send a call as it will be interpreted as part of the phone number. Use the green phone symbol or the enter key instead.

When you have downloaded the eyeBeam Video Phone, click on the arrow on the left side of the software phone. Right click on the wrench symbol and the click on Settings. The Settings window will open.

Click on the Server settings. Put a check mark on the square box on the left of Enable this SIP account Complete the following fields.

Display Name:  
Enter your full name, this will show up as part of your callerid.

User Name:  
Enter the phone number you chose when you signed up for VarPhonex service.

Enter the password that you chose when you signed up for VarPhonex service.

Authorization user name:  
Enter the phone number you chose when you signed up for VarPhonex service.


eyeBeam configuration


Click on Firewall/NAT settings. Make sure Send Internal IP is set to "Default" and Enable ICE is unchecked. Click on "OK".

eyeBeam configuration


Make sure that your webcam has been installed. You should be able to see your video on the lower side of the left ear of the eyeBeam phone. If you do not see the video, it means that your webphone has not been installed properly.

eyeBeam video softphone

At this time, you should be able to dial another video phone that is on line. Simply just dial the number that you want to call. When the callee answers, click on the green Start button and you should be able to see the callee's video on top of your own.

Make calls!


NOTE: Free soft phones typically only support CODEC G.711. Certain network routes do not support CODEC G.711. This may make it necessary to purchase an upgraded soft phone, or an actual IP device.


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VarPhonex offers the industry leading VoIP Reseller Program.  We let you sell VoIP in your brand name including Internet phone service, SIP termination, SIP Trunking, International DID numbers and unlimited VoIP plans.  We also offer prepaid phone service using our voice over IP system and an analog telephone adapter, softphone, PBX, Asterisk, Trixbox or other VoIP device which can use a SIP Trunk.  VarPhonex white label VoIP solutions are designed so you can private label our home phone service, business phone service, call shops service and phone service for cyber cafes.  VarPhonex is proud to support Internet telephony equipment including Sipura, Linksys, Cisco, Digium, Grandstream and more.  We offer low cost A to Z rates and provide International VoIP termination along with DID phone numbers for private label resale.
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