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Why does my call sound broken up?
Problem:
Sometimes the voice of the person I am speaking to sounds choppy or broken up. Why? What can I do?Solution:
This can be caused by a variety of problems. The most common is poor Internet connection quality or lack of bandwidth.
Very often what is sold as a "High Speed" or "Broadband" connection is not up to the task of transmitting voice packets in a timely or reliable manner. Problems such as high latency (slow delivery of packets) or packet loss (actual dropping of voice data) can be seen from time to time on some provider's networks. These problems will be heard by you on your IP phone call long before they are noticed for other data activities like checking email or web browsing.
Speed test:
http://www.inphonex.com/speedtest/test-your-voip.php
Also, please configure your device exactly as stated on Support / Configuration Instructions web page.
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Views: 150153
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VarPhonex offers the industry leading VoIP Reseller Program. We let you sell VoIP in your brand name including Internet phone service, SIP termination, SIP Trunking, International DID numbers and unlimited VoIP plans. We also offer prepaid phone service using our voice over IP system and an analog telephone adapter, softphone, PBX, Asterisk, Trixbox or other VoIP device which can use a SIP Trunk. VarPhonex white label VoIP solutions are designed so you can private label our home phone service, business phone service, call shops service and phone service for cyber cafes. VarPhonex is proud to support Internet telephony equipment including Sipura, Linksys, Cisco, Digium, Grandstream and more. We offer low cost A to Z rates and provide International VoIP termination along with DID phone numbers for private label resale. |
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