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Troubleshooting
General Questions
What ports do I need to open in my firewall?
Problem:
What ports on your firewall need to be openSolution:
If you have a firewall in your modem or router, you must give the Phone Adapter rights to access certain Internet ports, including:5060 UDP
10,000-20,000 UDP
NOTE: Some devices may need to use 5060 TCP, and also depending of the configuration/device used, different ports may be accessed. It's recommended that you put the device IP on the router DMZ. (This is only recommended for UA devices, not computers using softphones)
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