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Troubleshooting
Errors and Notifications
What does "the number you dialed is not a recognized/valid number" mean?
Problem:
Error "the number you dialed is not a recognized/valid number" is released when calling the PSTN.Solution:
1. The number you dialed does not actually exist or it is invalid due to the fact that the number was entered incorrectly.2. Our dialing rule for that prefix is not updated. If you are sure the number you dialed is valid, please contact technical support.
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